Corporate, Regulatory & Compliance Disclosures

NexaLuna Solutions.PH Information Technology Services is a duly registered business name in the Republic of the Philippines, registered with the Department of Trade and Industry (DTI) pursuant to Act No. 3883 (Business Name Law), as amended by Act No. 4147 and Republic Act No. 863. It is operated as a sole proprietorship and conducts business under the trade name “Nexa Luna Solutions”.

• Registered business name: NEXALUNA SOLUTIONS.PH INFORMATION TECHNOLOGY SERVICES
• Trade name used: Nexa Luna Solutions
• Business owner / proprietor: Rhea Alpine Estanislao Santos
• DTI Business Name No.: 8466810
• Territorial scope of registration: National
• Validity: 4 September 2026 to 4 September 2031
• Jurisdiction: Republic of the Philippines
• Principal regulators: Department of Trade and Industry (DTI), Bureau of Internal Revenue (BIR), National Privacy Commission (NPC)

The DTI Certificate of Business Name Registration is not, by itself, a licence to engage in any particular regulated activity. For verification of registration details, or to request a copy of our DTI certificate, local business permit or BIR registration, contact legal@nexaluna.world.

The business structures its operations to comply with, among others:

• Act No. 3883 — Business Name Law, as amended by Act No. 4147 and Republic Act No. 863, and DTI rules on business-name registration;
• Republic Act No. 10173 — Data Privacy Act of 2012, its Implementing Rules and Regulations, and NPC issuances;
• Republic Act No. 8792 — Electronic Commerce Act of 2000;
• Republic Act No. 11967 — Internet Transactions Act of 2023 and its IRR (DTI E-Commerce Bureau);
• Republic Act No. 7394 — Consumer Act of the Philippines;
• Republic Act No. 10175 — Cybercrime Prevention Act of 2012;
• The National Internal Revenue Code, as amended (including the TRAIN Act, RA 10963, and the CREATE Act, RA 11534), and BIR revenue regulations on invoicing and record-keeping;
• Republic Act No. 9160 — Anti-Money Laundering Act of 2001, as amended (RA 9194, RA 10167, RA 10365, RA 11521), and AMLC issuances;
• Republic Act No. 11765 — Financial Products and Services Consumer Protection Act;
• Republic Act No. 8293 — Intellectual Property Code of the Philippines (IPOPHL);
• Local Government Code requirements on mayor’s/business permits in the locality of operation.

Customers do not transact with Nexa Luna Solutions directly through this corporate site. Where customers purchase services on platforms we operate, those platforms publish their own consumer terms, refund policy, complaint mechanism and customer-support channels, in compliance with the Consumer Act of the Philippines (RA 7394), the Internet Transactions Act (RA 11967) and DTI rules on online commerce. Each operated platform commits to:

• Transparent pricing inclusive of applicable VAT (currently 12%) and all mandatory fees;
• Clear product and service descriptions;
• A documented refund, return and dispute-resolution procedure, including access to the DTI and, where applicable, the Internet Transactions Administration;
• Responsive customer support in English and Filipino;
• Secure payment processing through payment service providers supervised by the Bangko Sentral ng Pilipinas (BSP).

All payment processing on our operated platforms is performed by payment service providers registered with and supervised by the Bangko Sentral ng Pilipinas or other competent authorities. Nexa Luna Solutions does not store full payment-card data on its own infrastructure. Where regulated services require it, we apply Know-Your-Customer (KYC) and AML controls aligned with the Anti-Money Laundering Act (RA 9160, as amended) and the guidance of the Anti-Money Laundering Council (AMLC).

Nexa Luna Solutions is registered with the Bureau of Internal Revenue and complies with its obligations for income tax, value-added tax or percentage tax, withholding tax and the issuance of BIR-registered receipts and invoices, as applicable. Books of account and tax-relevant records are retained for the statutory period prescribed by the BIR (generally ten (10) years under Revenue Regulations No. 17-2013, as amended).

We maintain a risk-based information-security programme covering access management, encryption, secure development, vulnerability management, logging and incident response. We are committed to ongoing alignment with internationally recognised standards (such as ISO/IEC 27001 principles) and with the security requirements of the Data Privacy Act and NPC issuances.

To report a security vulnerability, suspected fraud, compliance concern or whistle-blowing matter, contact compliance@nexaluna.world. Reports are handled confidentially and, where appropriate, escalated to the competent Philippine authorities (including the NPC, DTI, AMLC or the PNP Anti-Cybercrime Group).

All business matters, contracts and disputes involving Nexa Luna Solutions are governed by the laws of the Republic of the Philippines. The competent Philippine courts sitting in the city where the business maintains its principal place of business shall have exclusive venue and jurisdiction, save where an alternative dispute-resolution mechanism (such as mediation or arbitration under the ADR Act of 2004, Republic Act No. 9285, before the Philippine Dispute Resolution Center, Inc.) is agreed in writing.

The content of this page and the linked legal documents is provided for information only and does not constitute legal advice. For specific situations, consult a lawyer admitted to the Philippine Bar.